Cancellation Policy
At Zingka, we understand that sometimes plans change. Please review our cancellation policy before placing your order.
If you have any questions, feel free to contact us at info@zingka.com.
You may cancel your order within 12 hours of placing it.
Cancellations can only be made before the order has been processed or shipped.
To request a cancellation, please email us at info@zingka.com with:
Your Order Number
The reason for cancellation
We will confirm the cancellation status via email.
Since we accept only Cash on Delivery (COD):
If the order is not cancelled in time, please be prepared to accept and pay for the package at delivery.
Repeated refusal of COD deliveries may result in restriction from placing future orders.
Once your order has been shipped, it cannot be cancelled. You may still refuse delivery, but we request you inform us in advance out of courtesy.
Zingka reserves the right to cancel orders due to:
Unavailability of products
Errors in pricing or product information
Suspicion of fraudulent activity
Inability to verify delivery address
In such cases, you will be notified promptly.
Contact Us
For cancellation requests or questions:
📧 info@zingka.com
🌐 https://www.zingka.com